Privacy Policy
Sakthi is the Brand Name for the Garment Business ANJANAADHRI.
ANJANAADHRI ("ANJANAADHRI " or "Company") operates and owns www.sakthi.online ("Website"), which is an e-commerce portal offering a wide variety of Sarees .This Privacy and Security Policy ("Policy") applies to the Products/Services offered by www.sakthi.online This Policy describes www.sakthi.online ’s use and sharing of information received from persons accessing or using the Services ("User") whether he/she is a "Visitor" (which means that User simply browses the Website, or otherwise uses the Services without being registered with www.sakthi.online ) or is a "Member" (which means that User has registered with www.sakthi.online ). www.sakthi.online adheres to the applicable laws regarding the collection, use, and retention of personal information.
www.sakthi.online ’s Policy is subject to change at any time without notice. The User shall review the Policy periodically to make sure that he/she is aware of any changes to it. The User agrees to be bound by the terms and conditions of this Policy while accessing the Website. If User does not agree with the terms and conditions of the Policy, he/she should not use or access the Website.
1. Information Collected from User
1.1. When User registers with www.sakthi.online or uses the Services, www.sakthi.online may ask the User to provide information such as:
(1) Personally identifiable information, which includes any information about the User that could reasonably be used to identify him/her in person, such as User’s name, address, email address, date of birth, driver’s license number or phone number ("Personal Information");
(2)Financial information such as information about User’s income, credit card details, bank details, etc. ("Financial Information");
(3)Billing and account details, such as payment history, communication history, transaction history (including completed and pending transactions), etc. ("Transaction Information") and
(4)Information relating to any communication User may have with www.sakthi.online or any other User using any of the Services offered on the Website such as e-mails, blogs, chat room, discussion boards, IM communications, forum communications, membership on mailing lists, etc. ("Communication Information").
1.2. In addition to any Personal Information or Financial Information that User chooses to submit to www.sakthi.online , www.sakthi.online and its third-party service providers may use a variety of technologies that automatically (or passively) collect certain information, including but not limited to usernames, passwords, and other security related information, whenever User visits or utilizes the Services ("Usage Information"). www.sakthi.online automatically receives and records information that User’s browser sends whenever User visits the Website. Further, these server logs may include information such as User’s IP address or a unique identifier ("Device Identifier"), browser type, browser language, the date and time of User’s request, and one or more cookies that may uniquely identify User’s browser from his/her computer or other device used to access the Services ( a "Device"). A Device Identifier is a number that is automatically assigned to User’s Device used to access the Services, and www.sakthi.online ’s computers identify User’s Device by its Device Identifier.
1.3. Cookies (data file placed on a Device when it is used to access the Services) may be used for many purposes, including, without limitation, remembering User and User’s preferences and tracking User’s visits to the Website. www.sakthi.online uses temporary and permanent cookies when User signs in, to identify him/her and keep track of his/her personal session. All such information is securely stored, and no Personal Information is stored on User’s cookie. If User chooses to disable the cookies on his/her Device, some features of the Services may not function properly. If User chooses to allow the cookies on his/her Device, User is hereby permitting www.sakthi.online to use the Information collected by the cookies.
1.4. www.sakthi.online uses aggregate data collected in log files and cookies to enhance or otherwise improve the Services, store items in the User’s shopping cart, ascertain User’s preference, to customize the advertising and content User sees, retrieval of information already provided by the User on the Website, improve the Services, develop new services, conduct research, etc. These cookies and log files do not store User’s Personal Information, but they are tied to User’s Personal Information in www.sakthi.online ’s system.
1.5. www.sakthi.online uses session ID cookies to make it easier for User to navigate through the Website. Session ID cookies expire upon 30 minutes of inactivity or when User closes his/her browser whichever is shorter. www.sakthi.online also uses a persistent cookie that remains on User’s hard drive for an extended period of time, so that www.sakthi.online can recognize such User when he/she returns to the Website.
1.6. Small graphic images or other web programming code called web beacons (also known as "1x1 GIFs" or "clear GIFs") may be present on the Website. Web beacons may be invisible to the User, but any electronic image or other web programming code inserted into the Website can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count Users of the Services, to monitor how Users navigate the Services, to count how many sent e-mails were actually opened or to count how many particular articles or links were actually viewed. In contrast to cookies, which are stored on a User's computer hard drive, clear gifs are embedded invisibly on the Website. www.sakthi.online does not tie web beacons to Personal Information.
1.7. Further, a programming code that is designed to collect information about User’s interactions with the Services ("Embedded Script") is temporarily downloaded onto User’s Device from www.sakthi.online ’s web server. However, such Embedded Script is active only while User is connected to the Services, and is deactivated or deleted thereafter.
2. Use of such Information Collected
2.1. www.sakthi.online will use Personal Information, Financial Information, Transaction Information and Communication Information collected from Users to deliver the products and Services requested through the Website or www.sakthi.online ’s Facebook or instagram or twitter account, enhance the operations of the Website, improve www.sakthi.online ’s marketing and promotional efforts, analyze Website use, improve www.sakthi.online ’s product and Service offerings, collect payment for the Services offered, to inform Users about online and offline offers, products, services, updates, and to tailor User’s experience with third parties. For example, if User sends www.sakthi.online ’s customer service an email we may use User’s comments and feedback to tell others about www.sakthi.online ’s services, and may post User’s comment in www.sakthi.online ’s marketing materials or channels or on the Website. www.sakthi.online may also use the Personal Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact User, enforce www.sakthi.online ’s agreements with User including Website’s Terms of Use and this Policy, comply with applicable laws, and cooperate with law enforcement activities.
2.2. www.sakthi.online shall use the Personal Information for collecting and analysing the demographic and profile data of the Website’s User and such User’s activity on the Website. Personal Information and Usage Information may be used by www.sakthi.online1.Customers are requested to provide accurate, complete and valid address and pin code at the time of creating an account in order to avoid any delays, as we would not be liable if any incorrect address is provided and no refunds may be claimed by the buyer for any delay in delivery of the Products, which was caused due to reasons beyond our control.
2.Please note that billing Address refers to the address where a customer receives credit card bills and shipping address refers to the address where the order has to be delivered. You cannot change the shipping address once the order is placed.
3.Once the order is placed, you can track the order status on our website, and in case of any queries relating to the order, our customer care service is available on all the weekdays between 9.30am to
6.30 pm IST. Or you can email your query to customercare@sakthi.online After the product is dispatched by us, you will receive the tracking code, with which you can track the status of your purchased product.
4.Shipping charges on our products shall be mentioned at the time of checkout. Shipping charges are based on the weight of the product, volume after packing, and the destination of delivery.
5.For international customers, the VAT/ Import Duties/ Local Taxes are borne directly by the customer, to be paid at the time of Delivery to our courier partner. These taxes will be chargeable over and above the product/order price you pay. These charges are ungovernable as they differ from country to country according to local rules and regulations. All prices are inclusive of GST.
We disclaim our liability in case of any delay in the delivery due to unforeseen events or wrong delivery address provided by the buyers.
ESTIMATED DELIVERY DATE
Estimated Delivery Time depends on Product Availability . Estimated Delivery time taken for dispatch within India may be 7 to 10 working days. Estimated Delivery time taken for dispatch outside India may be 10 to 14 working days. If any further delay caused by other external factors the company won’t be liable for any compensation.
In case of any queries related to shipping and delivery, we advise you to call us at +91 9884493844
(Mon – Fri9.30am to 6.30 pm IST) or email your query to customercare@sakthi.online